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Your Result
Question:
What is your guaranteed response time for server outages?Answer:
We guarantee a 1 hour response for server and service outages, however we're usually on the job within 5-10 minutes.<p>\r\nPlease note that your datacenter may affect this outage time by not responding in a professional, speedy fashion, or not having a tech on site if necessary to address the issue. These are completely out of our control.\r\n
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